Please read our "Refund Policy" very carefully and learn our all policies. This policies was modified on December 10, 2020

RETURNS

Return of products are not accepted without valid reason.

• If the product is damaged during shipping, it's eligible for return.
• Products must be unused and in the same condition that you received it.
• Products must also be in the original packaging.
• Please make a unboxing video as a proof that the product was damaged beforehand.

We will replace the products if found damaged during shipping.

If there is any manufacturing defects, then the products will be under warranty claim. Please review our warranty policy

Refunds

• In case of returns, If the product is not available, then refund request can be accepted.
• For online order, customer can cancel the order before shipment and will be eligible for refund.
• For preorder, customer can cancel the order before the purchase order from our suppliers.
• Cancel order button will be visible to the order page if applicable.

If the purchase was made by promo credit or balance, then refunded amount will go back to your online wallet.

Late or missing refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at info@techgallerybd.com

Charges

Transaction processing charges by payment gateway are non refundable. You will receive the payment deducted the charges.